Terms of Service

1 Provider

The online store of "Shape Republic" (hereinafter referred to as "Shop") is an offer of Shape Republic GmbH, Rungestraße 22-24, 10179 Berlin (hereinafter referred to as "SHAPE"), Managing Director: Carolin Sedlmayr (Local Court Berlin Charlottenburg, HRB 203172, VAT ID: DE322568008). The registered office of the company is Berlin.

Exclusive seller of the goods offered in the store is SHAPE.

2 Ordering process and conclusion of contract

The presentation of the products in the store does not constitute a legally binding offer, but only the non-binding presentation of the goods that can be ordered from SHAPE. This applies to products of SHAPE as well as to products of our partners, which you can find in the store.

When you select one or more products, they are placed in the virtual shopping cart. In the shopping cart all products assigned to it can be viewed. In addition, the number of ordered products can be changed there, as well as an ordered product can be removed. By pressing the button "Checkout" you will be asked to enter the relevant information for shipping and to select a payment method. Before completing the order, you will be shown a summary of all information relevant to the order. By clicking the button "BUY NOW" the order process is completed and the order is sent to SHAPE. Only then do you make a binding offer to purchase the goods contained in the shopping cart ("Order").

The confirmation of the receipt of the order follows immediately after the submission of your order, but does not automatically lead to the conclusion of the contract, but only serves as information that the order has been received by SHAPE. The purchase contract is only concluded by a separate order confirmation or by the actual delivery of the goods to you.

The content of the concluded purchase contract will be sent to you again in a separate e-mail. You can also view orders placed in your user account.

You have the possibility to download and save these terms and conditions at any time.

SHAPE reserves the right, in case of an order of unavailable goods, to finally not accept the order. In such a case we will inform you immediately.

The sale of the products offered in the store is made only in household quantities. Placing several orders of the same product can also lead to exceeding a household quantity.

The contract is concluded in German.

3 Price quotations

The prices stated for the products at the time of the order shall always apply.

All prices stated in the store are end user prices. These are in euros and already include the currently applicable sales tax at the statutory rate.

Shipping costs, if any, will be shown separately. The amount of the final shipping costs will be displayed in the order overview of your shopping cart.

4 Terms of delivery

The dispatch takes place only in the area of the Federal Republic of Germany and Austria. The terms and conditions and other information necessary for the conclusion of the contract are therefore exclusively in German. Here you can order to Switzerland: https://www.shape-republic.ch/.

The goods ordered by you will be delivered to you by way of parcel shipment. The delivery will be made within the delivery time indicated for the respective product on the product detail page. In the case of purchase on account, the delivery period begins to run only on the day after the conclusion of the contract.

SHAPE is also entitled to partial deliveries and partial services. SHAPE shall bear any costs arising from this.

If you are entitled to a right of revocation, please return the goods after revocation to the following address:

Ingram Micro CFS E-Business GmbH

Kölner Street 10

48163 Münster

If you make use of your right of revocation, SHAPE shall bear the regular costs of returning the ordered goods.

5 Warranty

If a product delivered by SHAPE is defective, you are entitled to the statutory warranty claims, which you can assert against us. For this purpose, please contact us directly at: service@shape-republic.com.

Should special guarantees apply to products, your legal warranty claims remain unaffected.

6 Terms of payment

The payment options offered by SHAPE are displayed in the store. Currently, SHAPE offers the payment of goods, among other things, on account, by credit card (Mastercard and Visa), PayPal or Sofortüberweisung, in each case taking into account any vouchers used.

When paying by credit card, we use the services of the payment service provider "Shopify Payments", 3rd Floor, Europa House, Harcourt Building, Harcourt Street, Dublin 2. As a rule, the purchase price is debited on the same day as the order. If you choose a payment method offered via the payment service provider Shopify Payments, payment processing is carried out via the technical service provider Stripe Payments Europe Ltd, 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland, to whom we pass on the information you provided during the ordering process together with information about your order (name, address, account number, bank code, credit card number if applicable, invoice amount, currency and transaction number) in accordance with Art. 6 (1) lit. b DSGVO. Your data will only be passed on for the purpose of payment processing with Stripe Payments Europe Ltd. and only insofar as it is necessary for this purpose. You can find more information on the data protection of Shopify Payments at the following Internet address: https://www.shopify.com/legal/privacy.

Data protection information on Stripe Payments Europe Ltd. can be found here: https://stripe.com/de/privacy.

In the case of payment via PayPal, the debit is usually made on the same day and is processed via PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-24 Boulevard Royal, L-2449 Luxembourg, registered in the Commercial Register R.C.S. Luxembourg under number B 118 349. When paying via PayPal, you authorize SHAPE to collect the payments to be made by you when due from a PayPal account to be named by you. The PayPal terms of use apply, which can be viewed at https://www.paypal.com/de/webapps/mpp/ua/useragreement-full or - if you do not have a PayPal account - at https://www.paypal.com/de/webapps/mpp/ua/privacywax-full for payments without a PayPal account.

In cooperation with Klarna we offer you the purchase on account as a payment option. When paying with Klarna, you never have to provide your account details and you only pay when you have received the goods.
With the payment method Klarna invoice delivery to a delivery address different from the billing address is not possible. We ask for your understanding for this.


Klarna invoice:
When buying on account with Klarna you always get the goods first and you always have a payment period of 14 days. More information and
Klarna's complete terms and conditions for purchase on account can be found here.
Klarna checks and evaluates the consumer's data and, if there is a legitimate reason, exchanges data with other companies and credit agencies (credit check). If the creditworthiness of the consumer is not guaranteed, Klarna AB may refuse the customer to Klarna's payment methods and must point to alternative payment options. Your personal information will be treated in accordance with the Data Protection Act and will not be disclosed to third parties for promotional purposes. Learn more about Klarna's privacy policy here.
For more information about Klarna, visit www.klarna.de.
Klarna AB, company and corporate number: 556737-0431

We reserve the right to block your registration as a customer and thus your access to the store, if there are non-payments or delays in payment, or if there are multiple improper actions during the order itself. To protect the credit risk, we reserve the right to limit the choice of payment methods. Refunds will be made the same way we received your payments.

SHAPE will send you an invoice for the purchased products by e-mail.



7 Retention of title

Ownership of the delivered products will not pass to you until payment has been made in full.

8 Vouchers

Voucher codes issued by SHAPE cannot be purchased. They are issued exclusively as part of promotional campaigns. Vouchers are valid only in the specified period. After one-time use or expiration of the validity period, the voucher expires.

Individual products may be excluded from the voucher campaign. For more information, please refer to the respective voucher conditions.

For administrative reasons, it is not possible to refund any remaining value of redeemed vouchers. If the value of a voucher is not sufficient for the order, the remaining amount can be compensated with the offered payment options.

Vouchers can only be redeemed before completing the order process. Subsequent offsetting is not possible.

Vouchers cannot be transferred to third parties. Multiple vouchers cannot be combined with each other.

Vouchers will not be refunded if goods are returned in whole or in part.



9 Data protection

We collect, process and use your personal data to the extent necessary for the establishment, performance or termination of this contract. Further collection, processing and use of your personal data will only take place if a legal provision allows it or you have consented. You can find more information on this in our data protection declaration.



10 Right of withdrawal

For the products purchased by a consumer through the store of SHAPE, the following rules on revocation apply. A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither commercial nor self-employed.

Cancellation policy

for the delivery of one good or the uniform delivery of goods from one order transaction

Right of withdrawal

You have the right to cancel this contract within 14 days without giving any reason. The revocation period is 14 days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the goods. To exercise your right of withdrawal, you must inform us (SHAPE Republic GmbH, Rungestraße 22-24, 10179 Berlin, e-mail: service@shape-republic.com by means of a clear declaration (e.g. a letter or e-mail sent by post) of your decision to withdraw from this contract. You can use the attached sample withdrawal form for this purpose, which is, however, not mandatory. To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of revocation:

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the cheapest standard delivery offered by us), without undue delay and at the latest within 14 days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until the shipper has received the goods back or until you have provided proof that you have returned the goods, whichever is earlier. You must return the goods without undue delay and in any event no later than 14 days from the day on which you notify us of the cancellation of this contract to

Ingram Micro CFS E-Business GmbH

Cologne Street 10

48163 Münster

or to hand over the goods. The deadline is met if you send the goods before the expiration of the 14-day period. We shall bear the costs of returning the goods.

You only have to pay for any loss in value of the goods if this loss in value is due to handling of the goods that is not necessary for checking the condition, properties and functioning of the goods.

A right of withdrawal does not exist in cases of (1) the delivery of goods that are not prefabricated and for the manufacture of which an individual selection or determination by you is decisive, or which are clearly tailored to the personal needs of you, (2) the delivery of goods that can spoil quickly or whose expiration date has passed quickly, (3) the delivery of goods that are not suitable for return for reasons of health protection or hygiene, if their seal has been removed after delivery, (4) the delivery of sound or video recordings or computer software in a sealed package, if the seal has been removed after delivery, (5) the delivery of newspapers, journals or magazines with the exception of subscription contracts, (6) the delivery of digital content not on a physical data carrier if we have started the execution of the contract after you (a) have expressly agreed that we start the execution of the contract before the expiry of the withdrawal period, and (b) you have confirmed your knowledge that you lose your right of withdrawal by your consent with the start of the execution of the contract.

11 Limitation of Liability

SHAPE shall be liable without limitation for damages resulting from injury to life, body or health caused by a breach of duty by a legal representative or vicarious agent of SHAPE.

For other liability claims SHAPE shall be liable without limitation only in case of intent and gross negligence of its legal representatives, executives and vicarious agents.

SHAPE shall not be liable for damages due to simple negligence of SHAPE's legal representatives, executives and vicarious agents, unless an obligation is violated, the compliance with which is of particular importance for the achievement of the purpose of the contract (cardinal obligation). Cardinal obligations are such obligations, the fulfillment of which enables the proper execution of the contract, the violation of which endangers the achievement of the purpose of the contract and the compliance with which the other party to the contract regularly relies on. In case of negligent breach of a cardinal obligation, liability shall be limited to the damage typically foreseeable at the time of conclusion of the contract.

SHAPE's liability under the Product Liability Act shall remain unaffected.



12 Conclusion of Contract User Account

You can purchase products on our website as a registered user or without registration as a guest. As a registered user, your order data will be stored and automatically pre-entered during the ordering process in order to process orders faster.

You can cancel your user account at any time without notice. We can terminate your user account at any time with a notice period of 14 days; the statutory right to extraordinary termination without notice for cause remains unaffected. A termination of your user account does not affect already concluded purchase contracts.


Shape Republic customers with a customer account collect status and turnover points with their purchases. Status points are relevant for your status in the Lounge Program. With the creation of the customer account the status "Member" is assigned. From 1,500 status points the level "Insider" is reached.

Sales points are used to claim the benefits of a status. For this purpose, bonus points are exchanged for vouchers. When redeeming sales points, the amount of your sales points will decrease, but not the amount of status points. Status points expire after one year. If the required number of points for a status is no longer available after the expiration of the status points, customers will lose the status.


13 Final provisions

For all disputes arising in connection with the initiation, execution or settlement of the contractual relationship, German law shall apply exclusively, unless mandatory consumer protection regulations of the country in which you have your habitual residence take precedence. The application of the UN Convention on Contracts for the International Sale of Goods is excluded.

If you are a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction is agreed to be Berlin. The same applies to persons who do not have a general place of jurisdiction in Germany or persons who have moved their domicile or habitual residence outside of Germany after conclusion of the contract or whose domicile or habitual residence is unknown at the time the action is filed.

If individual provisions of these GTC should be invalid in whole or in part, the remaining provisions of the GTC shall remain valid. In place of the invalid provision, the statutory provisions shall apply.

We hereby inform you that SHAPE does not participate in dispute resolution proceedings of a consumer arbitration board and is not obliged to do so.

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